- SHIPPING & RETURNS
SHIPPING & RETURNS
We accept major credit and debit cards (American Express, Mastercard & Visa)
- Shipping & Delivery
All masks orders are FINAL and cannot be returned for hygiene reasons.
Eclectic Chique gladly accepts returns EXCEPT face masks for hygiene reasons. For all other items, you have to return the merchandise no later than 14 days from the date of receipt. Please provide us with the original invoice and include it in the return package. The item has to be returned in the same condition as received. We do not accept items that have been worn, altered, or washed, and without the return tag and all original tags attached to the item. All original packaging must be undamaged and intact as this is considered part of the product and will not be accepted as return, if not or missing. As soon as we have received the returned item and it has undergone a quality control check we will credit your debit/ credit card within 10 working days. We only credit the card that was used to purchase the items, in that way we can limit the use of stolen credit cards. Please keep your postage receipt as proof of the package sent. Items lost in transit and will not be compensated. Eclectic Chique does not cover any return expenses.
Please note all exchanges are subject to availability.
- Contact Us
For further enquiries please email firstname.lastname@example.org Please allow up to 48 hours for your enquiry to be replied to.
“We do not store credit card details neither do we share customer details with any 3rd parties”